Privacy Policy
Last updated: October 2026
Welcome to Aavero. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website and make purchases from us.
Please read this policy carefully. If you have any questions or concerns, please contact us at the details provided at the end of this document.
1. Information We Collect
We collect information you provide directly to us, including:
- Personal Identification Information: Name, email address, phone number, billing and shipping address.
- Payment Information: Credit/debit card details or other payment information (processed securely through our payment providers — we do not store full card details).
- Account Information: Username, password, and preferences if you create an account.
- Order Information: Details of products purchased, order history, and transaction records.
- Communication Data: Messages, queries, or feedback you send us.
We also collect certain information automatically when you visit our store:
- IP address and device information
- Browser type and version
- Pages visited and time spent on our site
- Referring URLs and clickstream data
- Cookie and tracking data (see Cookies section below)
2. How We Use Your Information
We use the information we collect to:
- Process and fulfil your orders, including sending order confirmations and shipping updates
- Manage your account and provide customer support
- Communicate with you about promotions, new products, and updates (with your consent)
- Improve our website, products, and services
- Detect, prevent, and address fraud, security issues, and technical problems
- Comply with legal obligations under applicable Indian law
- Analyse usage patterns to enhance user experience
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device.
We use the following types of cookies:
- Essential Cookies: Required for the website to function properly (e.g., shopping cart, login sessions).
- Analytics Cookies: Help us understand how visitors interact with our site (e.g., Google Analytics).
- Marketing Cookies: Used to deliver relevant advertisements and track campaign performance.
You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our store.
4. Third-Party Services
We use trusted third-party service providers to help us operate our store and serve you better. These include:
- Shopify Inc.: Our e-commerce platform provider. Your data is processed and stored on Shopify's infrastructure. Please refer to Shopify's Privacy Policy for more details.
- Payment Gateways: Razorpay, PayU, or other payment processors for secure transaction handling.
- Shipping Partners: Courier and logistics companies to fulfil and deliver your orders.
- Analytics Providers: Google Analytics and similar tools for website performance tracking.
- Marketing Tools: Email and SMS marketing platforms for promotional communications.
These third parties are only given access to the information necessary to perform their functions and are obligated to maintain confidentiality.
5. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted partners who assist in operating our website and conducting our business, subject to confidentiality agreements.
- Legal Requirements: When required by law, court order, or government authority under Indian law, including the Information Technology Act, 2000 and applicable rules.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
- Protection of Rights: To protect the rights, property, or safety of Aavero, our customers, or others.
6. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:
- SSL (Secure Socket Layer) encryption for data transmission
- Secure servers hosted by Shopify
- Restricted access to personal data on a need-to-know basis
- Regular security assessments and updates
While we take every precaution to protect your data, no method of transmission over the internet or electronic storage is 100% secure. We encourage you to use strong passwords and keep your account credentials confidential.
7. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, including:
- As long as your account is active
- As required to process transactions and resolve disputes
- As required by applicable Indian laws (e.g., accounting and tax records may be retained for up to 7 years)
When your data is no longer needed, we will securely delete or anonymise it.
8. Your Privacy Rights Under Indian Law
As a customer in India, you have the following rights regarding your personal data, in accordance with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023 (DPDPA):
- Right to Access: You may request a copy of the personal data we hold about you.
- Right to Correction: You may request correction of inaccurate or incomplete personal data.
- Right to Erasure: You may request deletion of your personal data, subject to legal obligations.
- Right to Withdraw Consent: You may withdraw consent for processing your data at any time, where processing is based on consent.
- Right to Grievance Redressal: You have the right to raise a grievance with our designated contact (see below) and seek timely resolution.
To exercise any of these rights, please contact us using the details below. We will respond within a reasonable timeframe as required by applicable law.
9. Children's Privacy
Aavero is not directed at children under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information promptly. If you believe we may have collected information from a child, please contact us immediately.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.
Continued use of our website after any changes constitutes your acceptance of the updated Privacy Policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
Aavero
Email: [arifseikh693@gmail.com]
Phone: [+91-9332359996]
Business Address: [General store ,Tara hotel Street , Rampurhat, West bengal , 731224 , India]
We are committed to resolving any privacy-related concerns promptly and transparently.